Shipping policy
When will I get my order?
Please note we cannot guarantee or provide a day of the week or time of day for delivery, shipping times are provided by DHL and are estimations only. Orders placed before 12:00 pm PST, Monday to Friday (excluding Public Holidays) are shipped the same day.
Unfortunately, we do not ship to the following countries and areas: Algeria, Argentina, Chile, Brazil, China, Hongkong, Indonesia, Italy, Macao, Malaysia, Mexico, Pakistan, Peru, Russia, Uruguay, Ukraine, Spain, Taiwan, Turkey, Venezuela and Vietnam.
Can I track my order?
You will receive your tracking number after your purchasing, please check your order at DHL official site https://www.dhl.com/jp-en/home/tracking.html